Privacy Policy
Last updated: January 2025
At PostScheduler, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our social media management platform.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and password. We may also collect additional profile information you choose to provide.
Social Media Account Data
When you connect your social media accounts, we collect and store OAuth tokens and basic account information (username, profile picture, etc.) to enable posting functionality. We do not access your private messages or personal content beyond what's necessary for our service.
Content You Create
We store the content you create through our platform, including text posts, images, videos, and scheduling information. This content is stored securely and used only to provide our services.
Usage Data
We collect information about how you use our service, including posting frequency, platform usage, and feature interactions. This helps us improve our service and provide better support.
Technical Information
We automatically collect technical information such as IP addresses, browser type, device information, and usage analytics to ensure service security and performance.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our social media management services, including scheduling posts, managing multiple accounts, and providing analytics.
Communication
We may use your contact information to send you important service updates, security notifications, and support communications. You can opt out of marketing communications at any time.
Analytics and Improvement
We analyze usage patterns to improve our platform, develop new features, and provide better user experiences. This analysis is performed on aggregated, anonymized data.
Security and Compliance
We use your information to ensure platform security, prevent fraud, and comply with legal obligations and our terms of service.
Information Sharing
Social Media Platforms
When you schedule or publish content, we share your posts with the connected social media platforms using the OAuth tokens you've authorized. We do not share your personal information with these platforms beyond what's necessary for posting.
Service Providers
We work with trusted third-party service providers for hosting, payment processing, analytics, and customer support. These providers are bound by strict confidentiality agreements and may only use your data to provide services to us.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes.
Data Security
Security Measures
We implement industry-standard security measures to protect your data, including encryption, secure servers, access controls, and regular security audits.
OAuth Token Security
Your social media OAuth tokens are encrypted and stored securely. We use these tokens only to post content on your behalf and do not access any other data from your social media accounts.
Data Breach Response
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the data and prevent further unauthorized access.
Data Retention
Account Data
We retain your account information and content for as long as your account is active. You may request deletion of your account and associated data at any time.
Social Media Tokens
OAuth tokens are stored until you disconnect your social media accounts or delete your PostScheduler account. We do not retain tokens for disconnected accounts.
Analytics Data
Aggregated analytics data may be retained for longer periods to improve our service, but this data does not contain personally identifiable information.
Your Rights and Choices
Access and Update
You can access, update, or correct your personal information at any time through your account settings or by contacting us.
Data Portability
You can export your content and account data in a machine-readable format upon request.
Account Deletion
You can delete your account and all associated data at any time. This will permanently remove your account, content, and connected social media tokens.
Marketing Communications
You can opt out of marketing emails and notifications at any time through your account settings or by clicking the unsubscribe link in our emails.
Cookies and Tracking
Essential Cookies
We use essential cookies to maintain your session and provide core functionality. These cookies are necessary for the platform to work properly.
Analytics Cookies
We use analytics cookies to understand how users interact with our platform and improve our service. You can opt out of analytics tracking.
Third-Party Tracking
We may use third-party services for analytics and advertising. These services have their own privacy policies and cookie practices.
Children's Privacy
PostScheduler is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your data may be processed and stored in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of PostScheduler after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
We will respond to your inquiry within a reasonable timeframe.